Legal information & Terms and conditions

Legal Information

The webshop is operated by the pharmacy Schaffhauserplatz AG.

Pharmacy Schaffhauserplatz AG
Inh. Thomas Kappeler
Seminar Strasse 1
8057 Zurich

Telephone: 044 361 61 61

Commercial register no. CH02030446013
MwSt.-Nr. CHE 143 455 326

All data, texts and images are the property of Apotheke Schaffhauserplatz AG. The use for commercial purposes is prohibited.

Copyright © Pharmacy Schaffhauserplatz AG

Conception, user experience design and software engineering of the website by Greenliff AG


Terms and Conditions

The general terms and conditions regulate the contractual relations between the customers and customers of the webshop and the pharmacy Schaffhauserplatz AG.



Orders may be placed in the webshop (, by e-mail (, by telephone (+41 44 361 61 61) or directly in the pharmacy (Schaffhauserplatz AG Pharmacy, Seminarstrasse 1, 8057 Zurich ). The order can be triggered as soon as an original prescription has arrived at the pharmacy. When ordering online for the first time, it is necessary to complete the patient data in order to ensure drug safety. This data sheet can be filled in at any time, regardless of an order. For validity, we require a personal signature. Submission is deemed to have taken place when an original prescription from a doctor authorized in Switzerland has been received by mail or handed over to us personally. The doctor can also send the prescription directly to us. For existing long-term prescriptions, the reordering can be done in writing, by phone, by e-mail or directly in the pharmacy.

Medical prescriptions include paper prescriptions (by mail or fax) including electronically transmitted prescriptions. Prescription copies and scanned prescriptions cannot be accepted.  Since the medication requires close medical supervision we can only hand you the medication with a valid prescription, not before.



The prices, which are shown on the webpage at the time of order, apply. All prices are in Swiss Francs (CHF), including VAT.



Deliveries are made exclusively within Switzerland by the Swiss Post. Pick-up directly in the pharmacy Schaffhauserplatz AG is also possible. The delivery will be triggered by the arrival of the health data and / or the prescription or by order of an existing long-term prescription and will be sent by A-Post. For late deliveries (for example due to import delays), the pharmacy Schaffhauserplatz AG cannot be prosecuted.


Delivery Costs

The delivery costs are CHF 10 for orders of less than three packages. From three packages the delivery is free. When picking up at the pharmacy there are no delivery costs.



Orders can be paid either by invoice or directly in the pharmacy. The bill is payable within 30 days.



Defective packages, packages damaged by delivery or packages affected by batch recalls will be taken back and refunded without exception.



By using services of the terms and conditions are accepted. The general terms and conditions can be revised at any time. Accountable is always the current version of the Terms and Conditions at the time of ordering.


Data Protection

The privacy policy can be found at: stores your data only locally on your own server.


As of: 29.03.2021